Toys and games do not move at a steady pace. Holiday peaks, product launches, and promotions can push order volume up fast, then send returns back just as quickly.
Green Wave Electronics handles toy order fulfillment across DTC, retail, and marketplace channels from five U.S. facilities. We store, pick, pack, and ship your inventory, then bring returned products back into the same operation for evaluation and on to the appropriate recovery or disposition path.
U.S. fulfillment facilities
Order accuracy
Shipping before 2 p.m. local
Parts processed yearly
When it comes to games and toys, fulfillment works best when handling is built around the product, not forced into a standard process.
Consoles, controllers, handhelds, VR headsets, and accessories are serial-tracked from receipt for tighter unit-level control, then packed with added protection for higher-value hardware.
Drones, RC vehicles, and rechargeable toys are handled and shipped according to product-specific requirements.
Board games, puzzles, plush toys, action figures, and collectibles are slotted so near-identical editions stay apart, and packed to keep corners and seals intact.
A 3PL earns its keep during peak season. For toys and games companies, the order volume that feels routine in April can surge later in the year, putting both picking and shipping under pressure at once.
Gift sets, multipacks, and retailer assortments are built ahead of the season. When kitting competes with peak order volume, both slow down. Doing it early keeps December focused on pick and ship.
Your forecast tells us what the season will require. We plan the space and labor around it, then stage inventory where it needs to be before orders land, so a late delivery does not cost you the sale.
January arrives, and space and headcount scale back with demand. You are not paying for December capacity in March, and you are not holding year-round square footage for a ten-week window.
3PL warehousing for toys and games companies has to account for sharp seasonal spikes, strict traceability, retail-box protection, and products with very different sizes and handling needs.
No matter what each SKU needs, Green Wave Electronics keeps the order flow connected from receiving through returns.
Cartons are counted and matched to SKU before stock goes sellable, so your storefront only shows inventory you can actually ship. Slotting keeps near-identical editions apart, and battery-powered products are stored to the conditions they require.
Multi-item orders are the norm in toy order fulfillment, and they are where mis-picks start. Green Wave Electronics maintains 99.8% order accuracy and packs products to protect retail boxes and presentation in transit.
Orders placed before 2 p.m. local time ship the same day. Labeling, sortation, and carrier handoff stay on schedule, helping protect the delivery window when timing matters most, especially during high-volume periods.
RMA returns are evaluated by condition; that can mean repacking (e.g., for board games) or testing and refurbishment (for consoles or other tech toys) before being remarketed to secondary channels.
Wholesale and retail orders ship as cases, pallets, or retail-ready cartons, with LTL and FTL moving from the same stock. Labeling, carton marking, and documentation requirements are applied before the shipment leaves, so a buyer’s receiving dock is not the place a problem surfaces.
Handling a product recall well comes down to how fast you can pull affected stock, process returns at volume, and document what happened to every unit. At Green Wave Electronics, we manage recall processing end to end, with reporting you can hand straight to a retailer or auditor.
That means one operation that can scale up, keep orders moving, and manage what comes back.
Your toys and games move fast. Your fulfillment operation should too.
See how Green Wave Electronics can support every stage of the order cycle from fulfillment through recovery.